Managing an HOA is a chance to create a community that's the stuff of dreams.
It's an opportunity to build a place that's more than a collection of properties; instead, it's a neighborhood of people with shared values who contribute to creating something truly unique.
But that sense of purpose can often become clouded in the everyday minutiae of running an HOA.
Fortunately, there is another way of doing things- an owner portal. Here are five benefits of using an online portal to oversee your HOA.
1. It Improves Communications
One of your primary responsibilities as an HOA is communicating with residents. You might inform them about maintenance work or issue the minutes from a board meeting.
It could be to communicate future developments that add value to the community. However, communication is more effective when streamlined and consistent; a portal can help you.
It ensures your communication is all in one place, ensuring you're transparent with residents, and there isn't the risk of the wrong message making its way across a community.
2. It Makes It Easier to Keep Track of Finances
Your HOA management to-do list will include plenty of financial tasks. You'll need to collect HOA fees, chase late payments, oversee spending, and publish budgets.
An online portal gives you a single place to store and manage all this information, helping you stay on top of things. It means you can work more efficiently and have access to all the financial reports you need.
3. It Helps Organise Your Paperwork
When you have an owner portal, you have a single space in which you can store all your essential HOA community documents, like rules and regulations, maintenance reports, and invoices.
You don't need to worry about issues like finding important papers if a key person is on vacation. It's also more secure than keeping all this information on paper or someone's laptop, where it could fall into the wrong hands.
4. It Helps Track Maintenance Requests
Suppose residents notify you about a service issue, like a new maintenance request. In that case, it helps to have a portal where you can store this information.
That means the residents can track the status whenever they want instead of calling you for updates. It also makes tracking and prioritizing requests easier, helping you see where something is delayed at a glance.
Having maintenance requests in a portal also enables you to track the expenses.
5. It Makes Your Community Feel More Involved
When residents have access to a portal, they can become more involved in running the HOA, which helps improve community harmony. They can read about events, vote in a poll, or read community messages.
It makes HOA living more tangible and valuable for residents.
Using an Owner Portal to Streamline Your HOA Management
A well-run HOA means juggling lots of competing demands. So, it makes sense to keep everything in one place to streamline your tasks. An owner portal will help you do that.
Don't let HOA responsibilities overwhelm your team.
At PMI Bluebonnet Realty, we have first-hand experience overseeing HOAs like yours and a tried-and-tested way of keeping your residents happy and staying on top of priorities. Find out more about our services here.
